A fully managed server + full server support.

As Basic + Broadband provision.

As Full + managed phone line.

Provides a fully maintained, branded server.  Memory and CPU will be dependent on the number of PCs supported at your site.  Hardware is typically upgraded every 2 years.

Every aspect of server support is covered.

In the event of hardware failure, we provide same-day swap of your server.

Initial 20Gb RAID storage for your data and email

Additional RAID storage.  Size should include anticipated growth over 2 years.

Provides a server chassis in 19” rack-mount configuration

A fast, reliable Internet connection is essential for modern business.  8Networks manage the connection for you ensuring all your critical I.T. supplies are managed by one supplier.  Note the Internet connection is outsourced and 8Networks will manage and fault resolution, but response times will be dependent on the 3rd party to deliver.
Options on download limits are available.
2Gb download per month provided as standard.

Increases download limit to 20Gb per month

Increases download limit to 50Gb per month

Unrestricted download limits

Managed router for secure connection to the Internet

ADSL Broadband requires a phone line to operate.  For companies that want all I.T. managed by a single supplier, 8Networks will provide a dedicated line.  Note 8Networks will manage fault resolution, but response times will be dependent on the 3rd party to deliver.

Standard Care operates during working hours 0900-1700 hours Monday to Friday (excluding Public and Bank Holidays).  Phone provider aims to respond to a fault report received before 1700 hours by the end of the next working day. Work will be carried out during working hours.

Enhanced Care operates during the period 0900-1700 hours, Monday to Friday, 0900-1200 Saturdays, excluding Public and Bank Holidays. Phone provider aims to respond within 4 working hours of receipt of a fault report.  If the fault is not cleared during this period we will be able to advise of the progress being made to clear the fault.

Connects your network to multiple Internet links (e.g. 2 or more broadband, or ISDN).  Price excludes cost of 2nd lines.

At least one domain name is required to provide remote access, email and other Internet services.

Additional domain names can be ordered.

Email for your domain names will be delivered to your site server or forwarded to an account of your choice.

Anti-spam protection per mailbox (all mailboxes need to be enabled).

Allows you to offer a wireless access service to guests at your site without impacting security of your local network or site server.  Priced per access point.

Required for each network printer.  Priced per printer.

3 Mths

3 Mths

12 Mths